Fantastic customer care is critical to accomplishment in small business; there’s almost nothing significant-tech about supporting buyers get precisely what they require. But technological know-how might make the method a lot easier and more successful.
For some modest firms, investing in details technological innovation (IT) pays dividends in more approaches than a single. Not merely can technologies aid companies build a company identification and decrease the cost of performing small business, it could also assist level the taking part in industry.
The Dell/National Federation of Impartial Company (NFIB) 사회적기업제품 Small Small business Excellence Award, set up in 2004, honors small firms that instill the spirit of innovation and use IT to improve the customer practical experience.
Believe huge, win massive
The winner will receive $30,000 in technologies and Skilled solutions from Dell; each day with Dell system with Dell executives, together with Michael Dell, to share best business techniques; a life span membership to NFIB; and various prizes. Nine other organizations will get a Dell Latitude notebook in addition to a one particular-yr membership to NFIB. The finalists for the 2006 award are:
-> AMAD Logistics, a world freight forwarder and logistics organization.
-> DataCert Inc., a quick-expanding supplier of Digital invoicing and company authorized shell out-administration options.
-> Errand Alternatives, which offers customized errand-working and concierge products and services being an employee gain and shopper relationship enhancement to health treatment, hospitality, household property and company corporations.
-> Harrison’s Roof Truss, L.L.C., a company of engineered wood roof and ground trusses.
-> Micro Know-how Services Inc., which develops and manufactures electronic solutions.
-> Countrywide Affiliation of System Administrators Inc., gives a 24-hour, Net-centered consumer portal through which purchasers can keep track of provider phone calls and on-site elements storage.
-> Ntelicor L.P., an facts-know-how consulting and staffing business.
-> Pipal Analysis Corp., a workforce of strategists and expenditure bankers who supply investigate and analytical companies.
-> Sew What? Inc., a theatrical drapery manufacturer and custom sewing company.
-> TRS Consultants Inc., a multidisciplinary engineering and development management organization.