Great customer support is critical to success in small business; there’s very little substantial-tech about aiding shoppers get just what exactly they have to have. But technological innovation could make the method simpler plus much more successful.
For most smaller enterprises, buying details technological know-how (IT) can pay dividends in more means than just one. Not just can technology assistance organizations establish a corporate id and reduced the price of executing small business, it may support level the taking part in subject.
The Dell/National Federation of Impartial Small business (NFIB) Tiny Organization Excellence Award, recognized in 2004, honors modest corporations that instill the spirit of innovation and implement IT to boost The shopper knowledge.
Imagine huge, get significant
The winner will acquire $30,000 in engineering and Expert products and services from Dell; each day with Dell software with Dell executives, which includes Michael Dell, to share greatest business enterprise techniques; a life span membership to NFIB; and various prizes. Nine other companies will get a Dell Latitude notebook as well as a just one-calendar year membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, a global freight forwarder and logistics firm.
-> DataCert Inc., a fast-developing supplier of electronic invoicing and company lawful devote-management answers.
-> Errand Solutions, which supplies custom made errand-running and concierge providers being an employee gain and purchaser romance enhancement to health and fitness treatment, hospitality, household residence and company companies.
-> Harrison’s Roof Truss, L.L.C., a producer of engineered wooden roof and floor trusses.
-> Micro Technologies Companies Inc., which develops and manufactures electronic merchandise.
-> National Affiliation of Procedure Directors Inc., delivers a 24-hour, World wide web-centered shopper portal through which consumers can observe support phone calls and on-website sections storage.
-> Ntelicor L.P., an information and facts-engineering 사회적경제상품 consulting and staffing business.
-> Pipal Research Corp., a team of strategists and investment bankers who give investigation and analytical providers.
-> Sew What? Inc., a theatrical drapery maker and customized sewing support.
-> TRS Consultants Inc., a multidisciplinary engineering and building management firm.